Showing posts with label chinese. Show all posts
Showing posts with label chinese. Show all posts

Thursday, April 9, 2009

Hell hath no fury like a hungry girl scorned.

I am a nice person. I feel as if I need to preface this post with that, not to convince you all of the fact, but to just let you know that I think on a good day, I am a pretty nice person. I have many people who can attest to that. In fact, if you read my blog you should know I hardly ever write mean, or bad reviews on places, and I try my best to be understanding of circumstances and constructive with my criticisms. Tonight, this will not happen.

I hardly find myself to be in such a mood that could be construed as "Scathing", in fact most of my demeanor is usually bright and cheery with lots of lulz. And on an entirely different note, today was a really great day, I worked hard, I sold a few Blumes (OMG YAY!) and I had a generally easy time home through virtually no Los Angeles traffic. On the way home, I got a hankering for some Cream Cheese Wontons. If you have never had any, order some post haste. But do not, under ANY circumstances, order them from Wokcano in Burbank. Ever. Seriously. I'm not kidding around people.

Tonight we ordered take out from there. WORST. EXPERIENCE. EVER. EVER!!! Not only can their hostesses not properly take down an order, but they give you "bitch-I-will-cut-you" attitude when you call back to let them know they forgot your Singapore Fried Rice. The conversation about said fried rice started off nicely enough.

Me: Yes hello, I just ordered some take out and you seem to have forgotten the rice *bats eyes and grins ever so sweetly*
Her: What was your name? I'll look you up.
Me: Roberta.
Her: One moment.... Yeah you didn't order that.
Me: No I'm sure I did.
Her: Well then I didn't hear you.
Me: Well I paid $23. Your Orange Chicken can't POSSIBLY cost $23.
Her: You got rice and soup too.
Me: Yes, that's $3.50 with an entree.
Her: No. It's not.
Me: Well it says that on your menu.
Her: What menu are you looking at?
Me: *confused* The one on the website. It says soup, rice and salad for $3.50 more.
Her: Yeah that's wrong. We don't do that.
Me: Well then maybe you shouldn't put that on your menu.

This line of back and forth misguided information went on until frankly I had had enough and asked to speak with the manager, something in all honesty, I've NEVER done, but freaking eh, $23 dollars for soggy "crispy" chicken, a box of dry white rice and bowl of not so hot and sour soup? He wasn't much help either and he copped even more passive aggressive attitude as I got progressively angrier.

Him: Yes, how can I help you.
Me: I didn't receive my fried rice.
Him: You didn't order it.
Me: But I did.
Him: No you didn't.
Me: I asked for it, I have 2 witnesses hear me say it, it's not my problem the hostess didn't write it down.
Him: She doesn't write it. It's in a computer.
Me: Whatever! Your website CLEARLY states I get rice, soup and salad for $3.50. I was overcharged and not given the rice I ordered.
Him: We don't use that menu.
Me: Well then MAYBE that should say that SOMEWHERE on the website? No?
Shuan in the background: Does this mean I'm not getting my rice?

This also went on for awhile, with me posing various threats using websites such as Yelp! and CitySearch, but in the end I figured the best way to be angry would be to put it down in a blog post. He told me I could complain to a higher power if I wanted and said I wasn't letting him speak. I won't mention what I said in retort, but by now my food was cold, and I was very very angry that the MANAGER of an establishment I've spent money in was giving me just as much attitude as his employees. In all fairness to him I was being quite snippy, and Shaun and Jordan were laughing at my explosion in the other room, but man hasn't he heard something about the customer being right? I would have paid for the rice, but an extra $10 for COLD SOUP and some white rice?!?! Not to mention the tip I gave the driver! PLUS the online menu that they don't even use has NO PRICES on it whatsoever EXCEPT for the "Add $3.50 for complete dinner..." stuff that they DON'T EVEN HONOR! NOWHERE on the website that I could find did it say anything about every location having a completely different way of pricing everything to use at their own discretion.

In the end, to make me happy, the manager said he would send the rice to the house, rush order, without charging me the extra delivery fee for an item I didn't receive when I paid that very same delivery fee earlier.

Shaun and I went down to the gate to wait for the delivery guy. He jumped out, handed me a bag, smiled (I could see his fear) jumped in the car and drove away. We came back upstairs and I said to the boys, "See? The lesson for tonight is that if you stand up for yourself, you can get free rice!" and Jordan quipped in retort, "Once."

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Friday, March 13, 2009

Genghis Cohen

Adam decided a few weeks ago to take me out for my birthday, I'm just getting around to blogging it now. Shame on me I know, but I'm so far back logged I'll be posting things that have long past happened for the next few weeks.

A few years ago I stumbled upon Genghis Cohen with an ex-boyfriend. He was a HUGE Seinfeld fan, and rumor has it that Jerry LOVES this place, so well we had to try it. It's been a favorite ever since. I took Adam there one night and he's a convert as well.

The best thing about eating out with Adam, is that he LOVES to try everything and we usually end up ordering more than we can eat, thank goodness for take home boxes! This night was no exception.

One of the best things about Genghis Cohen is the blatant Jewish references in the restaurant. They are kinda have that New York Chinese food thing going for them, and as far as I know are one of the only places you can get those big East Coast NY egg rolls in LA. They even have silly names for things like, Krispy Kanton Knish , Cohen Slaw & Pickles and my favorite of them all, Shalom Pork.

I ordered a pot of hot tea and a glass of water I had to beg for 3 times while we waited for all the food we ordered. The waitress, as she finished our order, had to mention what fat asses we were by saying "Ooh that's a lot of food."

Hot Tea.

We started off with some crispy noodles. They have the BEST crispy noodles, seriously.

Crispy Noodles, "Duck Sauce" and Hot Mustard.

For our Pork dish we got the BBQ Pork Fried Rice. I think fried rice is pretty hard to mess up, so this compares to most fried rices I've had, but it's still really freaking good.

BBQ Pork Fried Rice.

For our Chicken dish we got the Orange Peel Chicken with Broccoli. Amazing. I've actually had the Fried Tofu version of this as well, and it's the BEST tofu I've ever had to this day.

Orange Peel Chicken with Broccoli.

We decided to be adventurous and order the Crispy Duck, which we didn't like. I'm not a huge fan of duck and I keep giving it second and third chances for some reason and it always lets me down. Their No Name Duck comes with a plum sauce and is actually a lot better than this. I'm not much of a fan of that one either, but Adam eats it up.

Crispy Duck.

For the Beef dish we got my ABSOLUTE FAVORITE THING AT GENGHIS COHEN EVER; Mabu Beef in a Basket. It's yummy thinly sliced beef, tossed with some yummy sweet sauce and then cooked til crispy AND THEN! placed in an Egg Roll wrapper BOWL! YOU CAN EAT THE FREAKING BOWL! I always get this, it's a given.

Mabu Beef in a Basket.

Being pretty close to Hollywood, on the corner of Fairfax and Melrose, lots of celebrities eat here, so we felt we had to do the only thing left to do, Pose like the last remaining heirs to the Massengill fortune. We fit right in.

"Douche Chill!" - Tobias Funke

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Thursday, February 12, 2009

Wokcano

So Jordan, Shaun and I didn't want to cook and went out to dinner, but after 10pm on a Thursday night, pretty much everything shuts down in Burbank. Except, Wokcano! Which from the takeout menu left on the door, tells us its open daily til 2am! Huzzah!!

So we drove to downtown Burbank and tried it out. The inside of Wokcano is dimly lit and has a really great "date" atmosphere. We were pretty much starving and ordered a lot of stuff.



We split an order of Edamame (but Shaun refused to try them) and each got a bowl of Miso Soup. I love love love Miso Soup, and think it's pretty hard to foul up. Wokcanos soup was very good and chock full of tofu and seaweed.



For our meals, I ordered the Double Kung Pao with no Shrimp (allergic) , sub extra chicken and a side of brown rice.



Shaun had the Singapore Fried Rice. It's basically Curried Chicken Fried Rice. He let me steal a bite and it was super yummy and quite spicy.



Jordan got the Chow Fun Noodles and a California Roll on the side.



It was a bit on the pricy side and nothing MORE spectacular than any basic Chinese food place I'd been, save for the nice decor, until...



These pretty little things came with the check.



White Chocolate dipped Fortune Cookies!! We all pretty much agreed that this saved the place since dinner cost us about $25 bucks each.The edamame alone was $5. Entrees run around $11-30, and vegetable, noodle and rice dishes are around $9 for a small bowl. Plus the service that night was a little off. It's great for late night when no other options are available, but not somewhere I'd be rushing out to or craving.

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